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Premium & Concierge Support Closure - MLK Day

Jan 17, 00:01 PST
Completed - The scheduled maintenance has been completed.

Jan 16, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jan 13, 11:33 PST
Scheduled - Premium and Concierge Support will be closed on January 16, 2017, in observance of Martin Luther King Jr. Day. This will impact Premium and Concierge chat, in addition to Concierge phone support.

Support cases and the Billing Support phone line will continue to remain open 24 hours a day, 7 days a week. To submit a support case, or for information on our Billing Support phone line, please visit https://support.secondlife.com

We will resume normal business hours the following day on January 17, 2017.

For more updates, see our status blog